Available in beta soon · SMSF AI technical support

The SMSF
answer you need,
right now

Smartie AI gives SMSF practitioners instant, trusted answers to complex technical questions — grounded in Smarter SMSF expertise, available 24/7.

smartie-ai · SMSF Technical Support Agent
Smartie

Welcome back, Mark

Ask me anything about super.

6
Squad
29
Topics
59
Prompts
Ask Smartie anything about SMSF...
📖 Playbook
Smartie Squad
🏦
Contributions
5 topics · 21 prompts
Contribution caps, strategies, excess remediation, eligibility rules.
💰
Pensions
5 topics · 13 prompts
Pension commencement, transfer balance cap, conditions of release.
📈
Investment
5 topics · 6 prompts
Sole purpose test, in-house assets, LRBAs, NALI/NALE.
👥
Trusteeship
4 topics · 5 prompts
Trustee structure, disqualified persons, trust deeds.
🏡
Estate Planning
4 topics · 5 prompts
BDBNs, reversionary pensions, death benefit tax.
🧾
Fund Taxation
6 topics · 9 prompts
ECPI, CGT, NALI, reserving, TBAR, Division 296.
Trusted by practitioners at Accounting Firms Financial Planning Practices SMSF Administrators Licensees SMSF Association Members
The challenge

Technical support is broken

SMSF practitioners lose hours every week — and pay premium fees — chasing reliable answers to technical questions.

3–5h
lost per complex query
$500+
avg adviser fee per issue
Days
typical wait for response
01

Time-consuming research

Hours chasing answers across legislation, rulings, and advisers — time better spent with clients.

02

Expensive per-query fees

Professional technical support adds up fast. Recurring questions become a significant overhead.

03

Uncertain confidence

Even after paying, you're still seeking validation — more time, more cost, more frustration.

"SMSF practitioners are crying out for faster, more affordable, and more reliable technical support."
AD
Aaron Dunn
CEO & Co-founder, Smarter SMSF
How it works

Expert answers in four steps

Smartie combines Smarter SMSF's curated knowledge base with enterprise-grade AI to deliver reliable answers — instantly.

1

Ask your question

Type any SMSF technical query in plain language — or choose from 59 curated prompts in the Playbook.

2

Smartie searches

Your Smartie Squad specialist agent searches curated Smarter SMSF content — not the open internet.

3

Grounded answer

Responses include regulatory references and clear explanations. Can't answer? It logs a support ticket automatically.

4

Generate & save

Copy responses, generate file notes or SoA extracts, and access full chat history anytime.

Smartie Squad

Six specialist agents. Every SMSF topic covered.

Each Squad member is a dedicated AI specialist trained on a specific domain of SMSF law — so every answer comes from focused expertise, not a generic model.

6
Specialist agents
29
SMSF topics
59
Curated prompts
24/7
Always available

Contributions

5 topics · 21 prompts

Concessional and non-concessional caps, bring-forward rules, TSB interactions, downsizer contributions, work test exemptions, and excess remediation.

CC capsNCC capsBring-forwardDownsizer

Pensions & Benefit Payments

5 topics · 13 prompts

Pension commencement, transfer balance cap, death benefits, conditions of release, and TBAR reporting obligations.

TBCConditions of releaseDeath benefits

Investment Rules

5 topics · 6 prompts

Sole purpose test, in-house asset rules, LRBAs, NALI/NALE mechanics, and investment strategy governance.

In-house assetsLRBANALI/NALE

Trusteeship & Membership

4 topics · 5 prompts

Trustee structure, disqualified persons, trust deed requirements, and ATO audit responses.

Trust deedsDisqualified personsATO audits

Estate Planning

4 topics · 5 prompts

BDBNs, reversionary pensions, death benefit tax optimisation, re-contribution strategies, and fund wind-up.

BDBNReversionary pensionsWind-up

Fund Taxation

6 topics · 9 prompts

ECPI, CGT mechanics, NALI tax, reserving strategies, TBAR reporting, and Division 296 implications.

ECPICGTDivision 296TBAR
In action

See Smartie at work

Smartie
Contributions Agent
Smartie Squad
Online
Smartie
I'm your Contributions specialist. I can help with concessional and non-concessional caps, bring-forward rules, TSB interactions, and excess contribution remediation.
You
what's the TSB thresholds for 2026-27 to make NCCs?
Smartie
TSB Thresholds for Non-Concessional Contributions — 2026-27

From 1 July 2026, with indexation of both the NCC cap and general transfer balance cap, the TSB thresholds are updated. The standard NCC cap is $130,000 with bring-forward available subject to TSB limits.
AI-generated response. Verify with current legislation.
📋 Copy response

Built for real practitioner workflows

Every Smartie Squad agent has a full chat history, so you can pick up any conversation where you left off. The Playbook gives you 59 curated prompts to get started instantly.

📖

Playbook — 59 expert-curated prompts across all 6 Smartie Squad agents, organised by topic.

🕐

Chat history — every conversation is saved and searchable, so your work is never lost.

🎫

Smart escalation — when Smartie can't answer, it automatically logs a support ticket with the Smarter SMSF team.

📋

Copy & export — copy any response directly into your file notes, SoA, or client email with one click.

The difference

Save time. Reduce cost. Gain confidence.

Without Smartie
⚠️

Hours researching across multiple sources and legislation

⚠️

Expensive professional fees per query — costs compound fast

⚠️

Waiting days for adviser responses and callbacks

⚠️

Seeking second opinions for confidence and validation

⚠️

Manual drafting of every file note, email and document

With Smartie

Instant answers from your dedicated Smartie Squad specialist

A fraction of the cost per interaction — flat subscription

Available 24/7 — zero waiting, zero callbacks

Built-in regulatory references for built-in confidence

Copy responses directly into file notes, SoAs and emails

Pricing

Simple, scalable subscriptions

All tiers access the full Smartie Squad — all 6 agents, all 29 topics, all 59 prompts. Choose based on your team's usage volume.

Starter
Solo & micro firms
$149/mo
4,000Ask units / month
Coming Soon
Advantage
Mid-tier (10–30 staff)
$499/mo
25,000Ask units / month
Coming Soon
Enterprise
Large firms (30+ staff)
Custom
Custom poolFloor + per head pricing
Contact us
All prices in AUD, excluding GST. No per-seat fees — your whole team shares one Ask pool. Enterprise starts at ~$750/month.
Built for trust

Secured by design

Built on Microsoft Copilot Studio's enterprise-grade infrastructure, with zero trust architecture and data loss prevention enforced from day one.

🏢
Powered by
Microsoft Copilot Studio
🔒

No PII data

Zero client, employee, transaction, or personally identifiable information ever used or stored.

🛡

Zero trust + DLP

Enterprise-grade security with Data Loss Prevention enforced throughout every interaction.

🎯

Rule-based guardrails

Controlled responses within defined boundaries. Strictly domain-restricted to SMSF topics.

👁

Human-in-the-loop

Oversight mechanisms ensure quality and accountability at every stage of the process.

⚖️

Regulatory grounded

All responses grounded in trusted Smarter SMSF references — not the open internet.

🧠

Anti-hallucination

Orchestration layer designed specifically to minimise AI confabulation and errors.

Roadmap

A smarter future, powered by AI

This first stage lays the groundwork for AI-enabled transformation — for Smarter SMSF and the broader SMSF sector.

Now — Smartie V1

6 specialist agents, Playbook & chat history

Full Smartie Squad live: technical queries, compliance guidance, curated prompts, and smart escalation to the Smarter SMSF team.

Next — Deeper integration

Workflow automation & document generation

Full document generation suite, workflow automation, and API connections to practice management software.

Future — Sector transformation

AI-enabled SMSF ecosystem

A fully integrated SMSF AI ecosystem that can serve the entire profession — from advice to administration.

Questions

Frequently asked

Anything else? We'd love to hear from you.

Smartie

Try Smartie nowVisit smartersmsf.com/ask-smartie to explore a free demo.

The Smartie Squad is Smartie's team of six specialist AI agents, each dedicated to a specific domain of SMSF law: Contributions, Pensions & Benefit Payments, Investment Rules, Trusteeship & Membership, Estate Planning, and Fund Taxation. Each agent has its own chat history and Playbook of curated prompts.
The Playbook is a curated library of 59 expert-crafted prompts across all six Smartie Squad agents. Instead of starting from scratch, you can click any prompt to immediately ask a pre-structured SMSF technical question — ideal for onboarding your team or exploring a new topic quickly.
Smartie uses domain-restricted scope, curated content grounding, and an orchestration layer specifically designed to minimise hallucinations. It references trusted Smarter SMSF content — not the open internet. All responses include a disclaimer to verify with current legislation.
When Smartie can't confidently answer, it automatically offers to log a support ticket with the Smarter SMSF specialist team — and tells you it's doing so. This learn-and-update loop means the knowledge base continuously improves based on real practitioner questions.
Absolutely. No client data, employee records, transactions or PII are used. Zero Trust and DLP are enforced. Built on Microsoft Copilot Studio's enterprise security infrastructure.
Smarter SMSF's team carefully maintains the knowledge base to align with evolving SMSF regulations and ATO guidance. When regulatory changes occur, the content is reviewed and updated to keep responses current and accurate.
No. Smartie is a technical support tool — designed to enhance, not replace, professional judgement. It doesn't provide licensed financial advice. All responses include a disclaimer to verify with current legislation and seek professional advice where required.

Work smarter
with Smartie

Trusted, secure, and built for SMSF professionals. Access all 6 Squad agents, 29 topics, and 59 curated prompts.